We would like to inform our valued customers that our return policy is tailored to the specific requirements of the industry we operate in. Please carefully review the following guidelines:
1. Assessment of Returns:
Each return will be evaluated on an individual basis to ensure fairness and customer satisfaction.
2. Items with VINs:
Unfortunately, returns cannot be accepted for items that have Vehicle Identification Numbers (VINs). However, we provide alternate options such as trade-in arrangements to accommodate your needs.
3. Consideration for Unused, Packaged Parts:
Requests for return of any unused and still packaged parts will be reviewed on a case-by-case basis. We strive to accommodate reasonable requests whenever possible.
We encourage you to reach out to our dedicated team for any further inquiries or assistance you may require. Your satisfaction is paramount to us, and we are committed to addressing your concerns in a timely and professional manner.
Thank you for choosing ChuchWagon Trailers.